Ecommerce and Logistics Coordinator

Job Scope

Ecommerce Operations


Manage the full lifecycle of order processing, including order confirmation, fulfillment, and delivery for costume jewelry products.
Maintain and update ecommerce platforms, ensuring product listings (images, descriptions, prices, and promotions) are accurate and appealing.
Monitor inventory levels to prevent stockouts or overstock situations, coordinating with the procurement and warehouse teams.
Collaborate with the marketing team to support online campaigns, track their performance, and provide feedback for improvement.
Address customer inquiries related to orders, product availability, returns, and delivery timelines, ensuring excellent service.
Receive and accounting for physical quantity of inventory
Preparing bills and invoices


Logistics Coordination


Maintain inventory and coordinate deliveries of products to store
Coordinate with shipping partners to ensure cost-effective and timely delivery of orders domestically
Maintain accurate shipping documentation, including invoices, return labels, and logistics partner agreements.
Liaise with warehouses to streamline inventory handling, packing, and dispatch operations.
Making special shipping arrangements as necessary
Identify opportunities to optimize delivery routes, reduce costs, and enhance shipping efficiency.


Reporting and Analysis


Generate and analyze reports on ecommerce sales, inventory performance, and shipping metrics.
Provide actionable insights to improve ecommerce operations and logistics workflows.
Monitor logistics budgets, ensuring alignment with financial goals.


Experience:

1-3 years of experience in ecommerce operations or logistics, preferably in the fashion or costume jewelry industry.

Familiarity with ecommerce platforms (e.g., Shopify, WooCommerce) and logistics tools.