Housekeeping Supervisor

Job Description

Coordinate the maintenance of rooms, public areas and housekeeping equipment
Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards
Maintain inventory of housekeeping supplies and equipment
Monitor turnover of rooms to ensure housekeeping efficiency
Organize work activities for shift commencement and completion
Plan resources and allocate work assignments to team members
Supervise work performance to ensure cleaning and maintenance are carried out in accordance with SOPs.
Execute response and recovery actions during emergency situations
Resolve guests’ concerns and feedback
Conducts training and coaching to team members
Assist with cleaning duties as and when required

Requirements

Min 2 years of supervisory experience in housekeeping operations
Able to perform rotating shifts, including weekend and public holidays
Team player with positive work attitude
Possess good communication, interpersonal and leadership skills
Has good observation and pays attention to details
Ability to work independently and take initiative
Able to start work within short notice will be an added advantage