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Service Advisor

Salary undisclosed

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Job summary:
  • Flexible hours available
  • More than 4 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $3,500 - $4,000 per month

Roles & Responsibilities

Responsibilities:

Customer Service

  • Understand customer concerns and issues with their vehicle.
  • Provide clear explanations of recommended repairs.
  • Provide advice on vehicle maintenance.

Service Consultation and coordination

  • Schedule service appointments and oversee the service workflow.
  • Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
  • Keep customers informed of the status of their vehicle throughout the service process.
  • Review the service and repairs completed with the customer.

Administration

  • Prepare and present accurate cost estimates for labor, parts, and additional services.
  • Process service orders, invoices, and payments.
  • Maintain detailed records of services performed and parts used.

Qualifications:

  • Minimum 5 years experience in vehicle repair and accident claims
  • Attention to detail and a commitment to high level of customer service
  • Strong organizational and multitasking abilities
  • Valid driver's license