Checking job availability...
Original
Simplified
About Us
Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.
SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.
At SATS, people are our greatest asset, and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.
Key Responsibilities
• Provide support for software and hardware installation/troubleshooting to ensure smooth operation for SSS end users.
• Coordinate with the SATS Vendor, SMITH, for any IT-related hardware or software issues.
• Interpret basic system diagrams to assist with troubleshooting and planning for network setups and equipment configurations.
• Assist in troubleshooting electrical, network, and mechanical issues as needed.
• Register and update new and existing Win2K IDs for Ground-star/GOPS.
• Collaborate with the OPS Tech Team to assist with projects, tasks, and other assignments as needed.
• Offer Level 1 support for both existing and new systems, handling initial troubleshooting and resolving basic issues before escalating to the Development Team.
• Work closely with the Ops Logistics Support team to maintain records for hardware and IT systems, ensure timely renewals of maintenance contracts, and ensure vendor compliance.
• Provide hands-on technical support to resolve system malfunctions.
Key Requirements
• Technical Skills: Software/hardware installation, network troubleshooting, system configuration, Level 1 support.
• Soft Skills: Team collaboration, clear communication, problem-solving.
• Organizational Skills: Record keeping, project support, contract management.
Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.
SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.
At SATS, people are our greatest asset, and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.
Key Responsibilities
• Provide support for software and hardware installation/troubleshooting to ensure smooth operation for SSS end users.
• Coordinate with the SATS Vendor, SMITH, for any IT-related hardware or software issues.
• Interpret basic system diagrams to assist with troubleshooting and planning for network setups and equipment configurations.
• Assist in troubleshooting electrical, network, and mechanical issues as needed.
• Register and update new and existing Win2K IDs for Ground-star/GOPS.
• Collaborate with the OPS Tech Team to assist with projects, tasks, and other assignments as needed.
• Offer Level 1 support for both existing and new systems, handling initial troubleshooting and resolving basic issues before escalating to the Development Team.
• Work closely with the Ops Logistics Support team to maintain records for hardware and IT systems, ensure timely renewals of maintenance contracts, and ensure vendor compliance.
• Provide hands-on technical support to resolve system malfunctions.
Key Requirements
• Technical Skills: Software/hardware installation, network troubleshooting, system configuration, Level 1 support.
• Soft Skills: Team collaboration, clear communication, problem-solving.
• Organizational Skills: Record keeping, project support, contract management.
Similar Jobs
