!Loan Officer (4 Mths Contract)
Salary undisclosed
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Duration: 4 months
Start date: Feb till end June 25
Salary: Hourly rate
Customer Care Home Loan Retention Officer
Job Description:
Implement Home Loans retention strategy by engaging customers over the phone with effective retention packages.
Ensure prompt turnaround for all service requests received pertaining to repricing and restructure of credit facilities.
Active follow through all service request and retain customers
Have face-to-face meeting with customers to walk through terms in Letters of Offer as and when needed
Prepare management excel reports and dashboard and any other tasks as and when assigned.
As there is emerging trend towards the use of data insights and digitalisation, there is a need to constantly leverage on technology solutions that break traditional ways. Hence one may involve in adhoc projects on process improvement or digitalisation.
Requirements:
Customer oriented, strong interpersonal, written and verbal communication and sharp analytical skills
Responsible, Driven, confident, self- motivated, able to work independently or as part of a team.
Preferably with more than 2 years of experience either in home-loans related roles or in customer engagement roles
Graduates with no working experience are welcomed to apply, comprehensive training will be provided.
Attn: Kay Kwok
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
Elitez Pte Ltd | EA Licence: 16C8004| Kwok Kia Wei | Registration No: R2110176
EA Personnel Name: Hailey Yang
EA Personnel No: R1876431
Start date: Feb till end June 25
Salary: Hourly rate
Customer Care Home Loan Retention Officer
Job Description:
Implement Home Loans retention strategy by engaging customers over the phone with effective retention packages.
Ensure prompt turnaround for all service requests received pertaining to repricing and restructure of credit facilities.
Active follow through all service request and retain customers
Have face-to-face meeting with customers to walk through terms in Letters of Offer as and when needed
Prepare management excel reports and dashboard and any other tasks as and when assigned.
As there is emerging trend towards the use of data insights and digitalisation, there is a need to constantly leverage on technology solutions that break traditional ways. Hence one may involve in adhoc projects on process improvement or digitalisation.
Requirements:
Customer oriented, strong interpersonal, written and verbal communication and sharp analytical skills
Responsible, Driven, confident, self- motivated, able to work independently or as part of a team.
Preferably with more than 2 years of experience either in home-loans related roles or in customer engagement roles
Graduates with no working experience are welcomed to apply, comprehensive training will be provided.
Attn: Kay Kwok
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
Elitez Pte Ltd | EA Licence: 16C8004| Kwok Kia Wei | Registration No: R2110176
EA Personnel Name: Hailey Yang
EA Personnel No: R1876431