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Cafe Service Crew

Salary undisclosed

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Job summary:
  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Work visa can be provided for this role
  • Expected salary: $2,400 - $2,700 per month
  • Immediate start available

Key Responsibilities:

  • Customer Service: Greet and assist customers with a friendly attitude, attending to customers' queries and concerns.

  • Customer Engagement & Satisfaction: Engage in meaningful conversations with customers on concept, products and tea knowledge. Ensure every customer leaves satisfied with their experience.

  • Beverage Preparation: Prepare, plate and serve food and drinks, following recipes and quality standards.

  • Opening & closing of outlets

  • Inventory: receiving and checking of inventory and perishables.

  • Cleanliness & Organization: Maintain a clean and organized work station, including prepping ingredients, sanitizing surfaces, and keeping the cafe area tidy.

  • Team Collaboration: Work closely with other crew members to ensure smooth operations and a positive work environment.

  • Reports to: Outlet Manager

Qualifications:

  • Experience in a cafe or F&B.

  • Passion for matcha, tea, and customer service.

  • Able to work well in a fast-paced environment.

  • Strong communication skills and a positive attitude.

  • Ability to work on weekends and holidays.

  • Ability to work in a team-oriented environment.

Other job details:

  • 5 day work week, no split shifts

  • Medical claim system

  • 14 days of annual leave (upon completion of probation period, prorated)

  • Individual welfare fund (upon completion of probation period, prorated)

  • Fun, dynamic, team-oriented work environment.