Officer, APAC Funds Change Business Analyst - Hybrid

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

In this role, you’re expected to:

We are looking for a Business Analyst within Securities Services Operations who will contribute to the development of new technologies, improvement of processes and work-flows as well as client, mandatory and regulatory initiatives within Funds business.

This role is critical in helping to shape and drive process and technology change across the group. Role requires great analytical skills in order to design, test and validate complex solutions and services for our clients and operational teams. Communication and interpersonal skills are required to effectively cooperate with multiple stakeholders across Product, Technology, Operations and our Clients.

Responsibilities:

• Perform process analysis and design solutions in response to client or operational needs;

• Deliver business requirements, prepare testing plans and execute/oversee testing;

• Co-operate closely with business stakeholders in hand with our Product, Technology partners and our clients, whilst ensuring the right infrastructure to align our vision and strategic goals;

• Take proactive actions targeted at minimizing and mitigating implementation & projects risk;

• Challenge the status quo, display initiative and innovation in coming up with solutions;

• Perform root cause analysis of common operational problems;

• Manage client and business ad-hoc queries and requirements;

• Contribute to project plans that assess resource requirements and timescales for execution to ensure overall project timescales can be met;

• Display appropriate involvement in Department initiatives & strategic planning.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 3 years of experience as Business Analyst in Change Management unit or in operational improvements area (e.g. Lean, reengineering programs);

• Experience of working with asset management clients on a variety of investment fund vehicles (e.g. OEICS, Segregated) or Securities Services operations (desirable);

• Sound understanding of financial market;

• Understanding of BABOK standard and/or IIBA certification is advantageous;

• Very good command of English;

• Ability to work in fast paced environment under tight contractual deadlines;

• Excellent communication and stakeholders management skills, with the ability to communicate to a range of audiences;

• Strong analytical skills;

• Knowledge of MS Visio, PowerBI and SQL is a definite asset.

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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