Minibar Supervisor
$ 2,500 - $ 2,500 / Per Mon
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JOB SCOPE
Job Responsibilities
Assign Team Members with duties and inspect work quality according to standards
Supervise, train, support and monitor Team Members
Conduct on the job and in-service trainings and explain policies, work procedures and to demonstrate by setting good examples
Requisite stocks
Ensure PAR stock levels are maintained
Responsible for ensuring accurate postings on Opera based on actual consumption & replenishment report
Responsible for reviewing expiry tracking list daily, and to communicate expiry and ensure sufficient inventory for replacement
Maintain daily stock count (opening/closing) list
Supervises the work of the Minibar Controllers & GSAs, ensuring that all items that are delivered are properly stored and accurately tracked
Support Assistant Manager & Manager in daily operation
Responsible for investigating disputes raised by guest / operational departments
Coach and counsel Team Members on work performance
Ensure clear and effective communication between Minibar and other departments
Always comply with the hotel standards and regulations to encourage safe and efficient hotel operations
JOB REQUIREMENTS
Education & Experience
Diploma in education or related field preferred
Minimum 1 year experience in Minibar
Hospitality background with Opera knowledge would be an advantage
Competencies
Ability to communicate verbally and written effectively; convey information to team members and liaise with stakeholders on their needs and requirements
Strong leadership skills to teach and manage Team Members
Ability to work both independently and in a Team
Ability to obtain and supervise the use of equipment and materials needed
Job Responsibilities
Assign Team Members with duties and inspect work quality according to standards
Supervise, train, support and monitor Team Members
Conduct on the job and in-service trainings and explain policies, work procedures and to demonstrate by setting good examples
Requisite stocks
Ensure PAR stock levels are maintained
Responsible for ensuring accurate postings on Opera based on actual consumption & replenishment report
Responsible for reviewing expiry tracking list daily, and to communicate expiry and ensure sufficient inventory for replacement
Maintain daily stock count (opening/closing) list
Supervises the work of the Minibar Controllers & GSAs, ensuring that all items that are delivered are properly stored and accurately tracked
Support Assistant Manager & Manager in daily operation
Responsible for investigating disputes raised by guest / operational departments
Coach and counsel Team Members on work performance
Ensure clear and effective communication between Minibar and other departments
Always comply with the hotel standards and regulations to encourage safe and efficient hotel operations
JOB REQUIREMENTS
Education & Experience
Diploma in education or related field preferred
Minimum 1 year experience in Minibar
Hospitality background with Opera knowledge would be an advantage
Competencies
Ability to communicate verbally and written effectively; convey information to team members and liaise with stakeholders on their needs and requirements
Strong leadership skills to teach and manage Team Members
Ability to work both independently and in a Team
Ability to obtain and supervise the use of equipment and materials needed
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