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Are you passionate about providing exceptional customer service and helping customers resolve their inquiries? Do you thrive in a fast-paced environment where no two days are the same? If so, we are seeking enthusiastic individuals like you to join our team as Customer Service Officers.
As a Customer Service Officer, you will be the first point of contact for our customers, assisting them with a wide range of inquiries, requests, and concerns. Your responsibilities will include:
Job Duties:
Provide support to customer queries/ feedback on products, services and prevailing promotions.
Facilitate access for customer to their safe deposit box
Onboarding and Offboarding of customers including handling of payments
Handle ad hoc duties as and when required
Job Requirements:
Computer literacy (Microsoft words, excel, outlook). SAP knowledge will be advantageous
Willing to perform overtime ,weekends and public holidays
Candidates with customer service experience will be considered favorably
Working Location: Paya Lebar
Working Hours: 5 days, including weekends depending on monthly schedule - Monday to Saturday 9am to 8.30pm (Sundays will be 9am to 6.30pm)
Thank you.
I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.
As a Customer Service Officer, you will be the first point of contact for our customers, assisting them with a wide range of inquiries, requests, and concerns. Your responsibilities will include:
Job Duties:
Provide support to customer queries/ feedback on products, services and prevailing promotions.
Facilitate access for customer to their safe deposit box
Onboarding and Offboarding of customers including handling of payments
Handle ad hoc duties as and when required
Job Requirements:
Computer literacy (Microsoft words, excel, outlook). SAP knowledge will be advantageous
Willing to perform overtime ,weekends and public holidays
Candidates with customer service experience will be considered favorably
Working Location: Paya Lebar
Working Hours: 5 days, including weekends depending on monthly schedule - Monday to Saturday 9am to 8.30pm (Sundays will be 9am to 6.30pm)
Thank you.
I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.
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