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Customer Service Officer #Airport

Salary undisclosed

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Duties

  • Attend to customer inquiries and provide excellent customer service experience
  • Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
  • Perform opening and closing settlement for POS and BSS for daily cash reconciliation
  • Perform bag wrapping service and upselling of baggage services or products
  • Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
  • Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
  • Responsible for store cleanliness and image
  • Any other duties as assigned by management

Job Specifications (Qualifications/Experiences):

  • Familiarity with POS system will be on an added advantage
  • Good interpersonal and communication skills
  • Team player
  • Ability to converse in basic English
  • Able to obtain an Airport Pass (Airside).
  • Able to carry up to 25kg luggage

*Singaporean Only*

*6 days work week*

*Fixed Shift*
Morning shift: 6.50am - 3.10pm
Afternoon shift: 2.40pm - 11pm
Night shift: 10.45pm - 7.05am

Job Types: Full-time, Permanent

Salary: $2,060.00 per month

Benefits:

  • Health insurance

Schedule:

  • Day shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Experience:

  • Retail Sales: 1 year (Preferred)

Job Type: Full-time

Pay: $2,060.00 per month

Schedule:

  • Day shift
  • Early shift
  • Late shift
  • Night shift

Work Location: In person