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Hotline Officer (Anti-Violence, Weekdays Only)

$ 2,980 - $ 2,980 / Per Mon

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Salary: $2,980 per month
Working Days: Monday to Friday
Working Hours: 10am to 7:30pm or 12pm to 9:30pm
Location: Toa Payoh


Key Responsibilities

Engage with callers to assess the severity of the situation
Gather and verify information from multiple sources (e.g., schools, family members, government databases)
Conduct risk and safety assessments for cases
Determine response times and appropriate routing of cases
Coordinate with agencies to ensure smooth handover of cases
Communicate with key family members to encourage agency involvement

Qualifications

A degree in Social Work, Psychology, or a related field is preferred
Strong written and verbal communication skills
Ability to stay composed in high-stress situations and environments
Strong engagement, assessment, problem-solving, and multitasking skills
Analytical and critical thinking abilities
Solid planning and administrative skills

Should
you be interested in this position, please contact Neo at 91708126 (http://wa.me/6591708126) directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

GOREF:6894