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Front Desk Agent (Hotel)

$ 2,000 - $ 2,000 / month

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Job Summary:

We are seeking a dedicated and customer-oriented Front Desk Agent to join our hotel team. The ideal candidate will provide exceptional guest service, manage check-ins/check-outs, and ensure a seamless experience for all visitors.



Job Description:



Greet and assist guests with check-in/check-out procedures, room assignments, inquiries, and ensure all data are entered correctly into the systems.
Ensuring guests requests are being followed up promptly and efficiently.
Maintain cashier float and ensure accurate daily report of all monies received.
Prepare shift briefings to communicate hotel activities and operational requirements.
Assist in providing information pertaining to places of interests and important tourist information.
Solicit and communicate guest feedback for continuous improvement.
Assist in reservation duties whenever required.
Administrative duties include, but are not limited to; end of shift reports, and daily operational logs.
Perform tasks as assigned by the Manager- Mission Control, or Hotel Manager.

Job Requirements:




Computer literate and open to new technology.
Able to do shift work; work on weekends, eve/public holidays as and when assigned.
Fluency in English; additional languages are a plus
Only Singaporeans