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Provide and deliver outstanding Hair services, such as Hair Cutting, Styling, Coloring and Treatment Services in an excellent service standards consistently
Capable of performing professional technical pre-consultation so that he/she is enable to recommend suitable treatments in accordance to the treatment protocols taught per the Member’s needs and concerns.
Responsible for recording and updating Member’s profile such as post treatment analysis and any other relevant information.
Strong knowledge in professional product, retail product and treatment knowledge to drive treatment-product link selling.
Understand the different types of treatments offered in the Spa and assist in cross promotion of other spa services to members
Establish rapport to all Members according to company standards; anticipate and address Members' service needs; thank Members with genuine appreciation; respond to Member’s inquires and feedback in a timely, professional manner.
Maintain cleanliness in the hair salon and ensure all equipment are properly sanitized after each treatment
Perform work station duties which include but not limited to cleaning and replenishing treatment amenities, towels, professional back bar products
Ensures that the towel and linen in the Hair Salon is adequately replenished for the day and stored correctly.
Ensures and maintain general cleanliness of the Hair Salon, staff pantry & common areas.
Requirements
Possess relevant Hair Certification with minimum 1-3 year’s relevant experience
Good hair cutting skills
Experience with hair colour and basic knowledge of shoulder massages technique
Experience with both Asian and western hair type
Good communication and customer service skills
Able to work on rotating shifts (i.e. weekends and public holidays)
Capable of performing professional technical pre-consultation so that he/she is enable to recommend suitable treatments in accordance to the treatment protocols taught per the Member’s needs and concerns.
Responsible for recording and updating Member’s profile such as post treatment analysis and any other relevant information.
Strong knowledge in professional product, retail product and treatment knowledge to drive treatment-product link selling.
Understand the different types of treatments offered in the Spa and assist in cross promotion of other spa services to members
Establish rapport to all Members according to company standards; anticipate and address Members' service needs; thank Members with genuine appreciation; respond to Member’s inquires and feedback in a timely, professional manner.
Maintain cleanliness in the hair salon and ensure all equipment are properly sanitized after each treatment
Perform work station duties which include but not limited to cleaning and replenishing treatment amenities, towels, professional back bar products
Ensures that the towel and linen in the Hair Salon is adequately replenished for the day and stored correctly.
Ensures and maintain general cleanliness of the Hair Salon, staff pantry & common areas.
Requirements
Possess relevant Hair Certification with minimum 1-3 year’s relevant experience
Good hair cutting skills
Experience with hair colour and basic knowledge of shoulder massages technique
Experience with both Asian and western hair type
Good communication and customer service skills
Able to work on rotating shifts (i.e. weekends and public holidays)
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