E-Commerce Assistant
$ 2,200 - $ 2,200 / Per Mon
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Join Our Team as an E-Commerce Assistant!
Play a key role in our e-commerce operations, focusing on smooth order fulfillment, quality checking, and delivering outstanding customer experiences. From managing inventory to supporting online processes, your efforts will contribute to our e-commerce success!
Key Responsibilities:
Order Management:
Process online orders, ensuring quality control, packing, and timely completion.
Conduct thorough quality checks to maintain high standards for all orders.
Manage returns across e-commerce platforms.
Coordinate deliveries and pick-ups with third-party vendors.
Monitor inventory levels and ensure alignment with sales forecasts.
Communicate with customers regarding returns and exchanges.
Customer Service:
Respond promptly and professionally to customer inquiries via email, chat, and phone.
Address customer issues with efficiency and care.
Administrative Support:
Enter and manage data accurately across various software platforms.
Generate reports and analyze e-commerce performance metrics.
Maintain thorough and organized records of transactions and customer interactions.
Requirements:
Diploma in Business Administration or a related field.
Proficiency in Microsoft Office Suite and familiarity with e-commerce platforms.
Strong communication, organizational, and multitasking skills.
A proactive and customer-oriented mindset with a positive attitude.
Join us to help create exceptional experiences and drive e-commerce excellence!
Play a key role in our e-commerce operations, focusing on smooth order fulfillment, quality checking, and delivering outstanding customer experiences. From managing inventory to supporting online processes, your efforts will contribute to our e-commerce success!
Key Responsibilities:
Order Management:
Process online orders, ensuring quality control, packing, and timely completion.
Conduct thorough quality checks to maintain high standards for all orders.
Manage returns across e-commerce platforms.
Coordinate deliveries and pick-ups with third-party vendors.
Monitor inventory levels and ensure alignment with sales forecasts.
Communicate with customers regarding returns and exchanges.
Customer Service:
Respond promptly and professionally to customer inquiries via email, chat, and phone.
Address customer issues with efficiency and care.
Administrative Support:
Enter and manage data accurately across various software platforms.
Generate reports and analyze e-commerce performance metrics.
Maintain thorough and organized records of transactions and customer interactions.
Requirements:
Diploma in Business Administration or a related field.
Proficiency in Microsoft Office Suite and familiarity with e-commerce platforms.
Strong communication, organizational, and multitasking skills.
A proactive and customer-oriented mindset with a positive attitude.
Join us to help create exceptional experiences and drive e-commerce excellence!
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