Retail Sales Executive
Sales & Customer Service Executive
Job Responsibilities
Develop a deep and clear understanding of the company’s range of products and be able to communicate the information to customers clearly
Drive sales and maintain a high level of customer service standards
Handle customer enquiries, feedback, and complaints with professionalism and a problem solving attitude
Prepare quotation, invoices and delivery orders
Maintain the company’s inventory and order trackers to ensure that they are accurate and up to date
Handle scheduling of deliveries for customers’ orders
Sending out marketing email blasts and other promotional content where required
Assist with ad-hoc and periodic stock-take
Company website review and updating to ensure that the information available online is accurate (e.g. production dimensions, stock availability)
Handle documentation and record keeping (e.g. invoices and expense trackers)
Requirements-
Energetic and self-motivated with a positive mindset
Keen interest in furniture and design
Professionalism and attention to detail
Good communication skills and email/text/telephone etiquette
Strong command of the English language, written and spoken
Strong organization skills and ability to multi-task
Proficient in Microsoft Word and Excel
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- Saturday: Morning, Afternoon
- Sunday: Morning, Afternoon
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 01 February 2025
- Expected salary: $2,200 - $3,500 per month
