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Job Description:
The Claims Admin is customer-facing role and is responsible for assisting customers with filing accident reports and submitting claims. Assisting Claims Executive for repair, spare parts quotations, and handle vehicle repairs and collection. Additionally, they provide customer service, fleet control, and perform ad-hoc duties as assigned by the supervisor.
Roles & Responsibilities
- Assist customers to file accident reports and explain the claim procedure.
- Assist customers to submit claims, follow up and liaise with insurance company regarding claims.
- Assist in manage claims / repair operation of the workshop.
- Assist to source / enquire spare parts quotation for all repairs.
- Assist in coordination with owner / surveyor for survey and finalize all repairs.
- Liaise with customer’s vehicle for repair & collection.
- Fleet control customer vehicles during their claim time.
- Provide customer service to existing and new customer.
- All ad-hoc duties are assigned by the supervisor.
Requirements:
- Preferably at least 1 years of relevant work experience in automotive industry.
- Self-motivated, proactive, and able to work independently.
- Strong communication skills and experience in customer-facing roles are essential.
- Possess valid Class 3 driving license would be a plus.
- Working Location: Jurong, Pioneer Point or Bishan, Autocare Building
- 6 days’ work week
Job Types: Full-time, Fresh graduate
Pay: $2,100.00 - $2,800.00 per month
Benefits:
- Dental insurance
- Health insurance
- Professional development
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Performance bonus
- Yearly bonus
Experience:
- Admin: 1 year (Preferred)
- Automotive service: 1 year (Preferred)
License/Certification:
- Class 3 Driving Licence (Preferred)
Work Location: In person
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