Roles & Responsibilities
Assist customers to file accident reports and explain the claim procedure.
Assist customers to submit, follow up and liaise with insurance company regarding claims.
Assist in managing the claims and repair process at the workshop.
Assist to source or enquire spare parts quotation for repairs.
Assist in coordination with owner and surveyor for surveys and finalize all repairs.
Liaise with customer’s vehicle for repair & collection.
Fleet control customer vehicles during their claim time.
Provide attentive and personalized customer service to existing and new customer.
All ad-hoc duties are assigned by the supervisor.
Requirements:
Preferably at least 1 years of admin experience, in automotive industry would be a plus.
Self-motivated, proactive, and able to work independently.
Strong communication skills and experience in customer-facing roles are essential.
Possess valid Class 3 driving license would be a plus.
Working Location: Sin Ming Autocare, Ang Mo Kio
6 days’ work
Summary of role requirements:
- Flexible hours available
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $2,200 - $2,800 per month
