Job Duties
Take and schedule reservations.
Greet and coordinate the seating of guests.
Recognise the regular guests and highlight to the General Manager about the particular guest’s preferences.
Ensure guests’ requests are not delayed during the operations of in the Restaurant.
Record and report all guests’ complaints to the General Manger immediately.
Ensure team briefings are carried out before each service period.
Ensure that no standing bills stays on the system, and account for all voided.
Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
Ensure that the service staff in their sections are able to describe the dishes in the menu and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
Assisting the General Manager in implementing and developing of training programs.
Participate in monthly physical stock take of the Restaurant, including but not limited to plates and utensils.
Attend all team briefs as required.
Perform miscellaneous job-related duties as assigned
Summary of role requirements:
- Flexible hours available
- 1 year of relevant work experience required for this role
- Working rights required for this role
