Mid Market Sales Manager / Director
Description
About Triptease
Triptease. We are a disruptive force in the tech space for online travel. Never one to shy from big challenges, we built our reputation on empowering hotels to stand up to the might of Online Travel Agents.
We are uniquely positioned to help hotels in their greatest time of need. The world class data set we’ve been building, combined with a new set of digital marketing tools has positioned us to accelerate our impact to Hoteliers.With offices in London, NYC, Barcelona and Singapore, we drive over £1bn in revenue for hoteliers around the globe.
As we gear up for our next stage of growth, now is an ideal time to join our fast-growing and well funded technology business.Inclusion is how we unleash the power of diversity. It is how we build our teams, cultivate our leaders and ensure Triptease is the right fit for every person.
Come join us on our journey; be comfortable bringing your authentic self to work..Be you!
About the role
Join Triptease as a Sales Manager/Director and drive our market-leading solutions to independent hotels and hotel groups worldwide. In this pivotal role, you’ll manage the entire sales cycle, collaborating with a high-performing team to achieve ambitious goals and make a significant impact in the travel technology sector.
What You’ll Do
New Business Development:
- Identify, target, and secure new business opportunities with mid-market and small-medium hotel groups.
- Develop and execute strategic account plans to meet and exceed sales targets.
- Utilize probing techniques and active listening skills to uncover customer pain points and tailor solutions accordingly.
Sales Process Management:
- Own the end-to-end sales process, from prospecting and qualifying to presenting, negotiating, and closing deals.
- Articulate the value of Triptease solutions to key stakeholders and decision-makers.
- Employ advanced discovery questioning techniques to understand client needs and challenges deeply.
Relationship Building:
- Build and nurture long-term client relationships, ensuring satisfaction and retention.
- Collaborate with internal teams to guarantee seamless onboarding, implementation, and ongoing client success.
- Demonstrate exceptional active listening skills to build trust and rapport with clients.
Market Expertise:
- Stay updated on industry trends, competitors, and market developments to position Triptease as a thought leader.
- Provide valuable feedback to Product and Marketing teams to inform innovation and market alignment.
Performance & Collaboration:
- Achieve sales goals on a monthly, quarterly, and yearly basis.
- Deliver accurate sales forecasts to the leadership team.
- Partner with internal stakeholders to maximize brand impact and enhance go-to-market strategies.
Requirements
About You:
- Experience: At least 3+ years in B2B sales, preferably within SaaS or hospitality technology, with a proven track record of exceeding sales targets in mid-market or enterprise segments.
- Skills:
- Outstanding communication, negotiation, and presentation skills.
- Strong strategic thinking and problem-solving abilities.
- Exceptional probing and discovery questioning techniques.
- Advanced active listening skills to uncover and address customer pain points.
- Proven ability to build trust and lasting relationships with clients and colleagues.
- Mindset:
- Highly motivated, results-driven, and passionate about delivering exceptional customer value.
- Curious and empathetic, with a genuine interest in understanding client challenges.
- Language: Fluent in English, Mandarin plus one other Asian language (Cantonese, Japanese, Korean, Tagalog).
Benefits
Why Join Us?
- Be part of a fast-paced, dynamic team at the forefront of travel technology innovation.
- Enjoy a collaborative and fun working environment with opportunities for personal and professional growth.
- Competitive salary package and rewards for high performance.
- If you’re a driven sales professional eager to make an impact and thrive in a high-growth environment, we’d love to hear from you!
Our start-up culture means everybody's contribution matters and is celebrated. We set ourselves ambitious goals and are proud of our ability to deliver those through smart working. Pace. We’re growing. Get on board fast and be part of the journey.
Benefits will vary depending on location
- Paid time off
- Working abroad for 4 weeks a year (within a -/+ 3 hours time zone)
- Enhanced maternity & paternity
- Ben benefits* (Monthly health and wellbeing budget) You can use this for gym membership, private healthcare, massages, therapy, cinema etc
- Yearly learning budget*
- Life Event leave (marriage, divorce, moving house, child’s first day at school, ceremony or graduation)
- Make a Difference (volunteering) day
- Plus much more!
*Subject to passing probation
We also offer...
- Quarterly review socials
- Hybrid or Remote working
- Refer a Friend policy
- Flexibility with childcare
- Sabbaticals (from year three onwards)
We do not require external agency support for the recruitment of this role. Thank you.
#LI-Hybrid
