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Jobs or company...

Customer Service Assistant (6 months)

Salary undisclosed
Checking job availability...
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Start your career as a Customer Service Assistant (6 months) at Vopak and be responsible for providing administrative support around order processing, documentation handling and reporting. The stakes are high 24/7, the pressure is always on, customers are expecting the CSA to contribute by accurate and timely operations. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance. Ready to develop yourself and make a positive impact? Improve the world and start as Customer Service Assistant (6 months) at Vopak.

What will you do as a Customer Service Assistant (6 months)?

As a Customer Service Assistant (6 months), you will be responsible for order processing, trucking and drumming activities, documentation handling as well as periodic reporting.

What do we offer you?

  • A market-based salary depending on your experience and knowledge and attractive bonuses

  • Various growth opportunities

What do we expect from you as a Customer Service Assistant (6 months)?

  • At least 3 years experience in a dynamic admin role

  • Experience with common office software (email, MS Office / Google suite)

  • Experience in a maritime or Oil & Gas administrative role is a strong bonus

  • Degree or Diploma in business discipline

Your core responsibilities are:

  • Support in the registration of vessels, ITT, trucking and drumming orders in MyService accurately

  • Update customer orders based on instructions from Account Manager

  • Create relevant feed/run down order in the Industrial Terminals

  • Coordinate and plan drumming activities

  • Book time slots for trucking activities

  • Liaise with haulier to optimize planning

  • Coordinate service disruptions with Account Manager and Operations

  • Coordinate and plan drum delivery and collection

  • Conduct relevant Customs Clearance Processes

  • Handle shipping and ITT documentation

  • Handle prevailing administrative tasks for the department

  • Perform relevant dispatcher activities on the terminal

  • Assist Account Managers with manual inventory reports for customers

  • Create all other prevailing periodic reports, including Qliksense

Want to start as Customer Service Assistant (6 months) at Vopak?

We are interested in learning more about you. To send your application, click the 'apply' button. For more information about the vacancy, please email

Learn more about careers in Vopak on our YouTube channel

This Job Description is not intended to be all-inclusive. The employee may cover other related duties to meet the ongoing organizational needs.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, religion/belief, sexual orientation or age.

Only shortlisted candidates will be notified.

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