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5.25 Work Week Customer Service Call Centre Associate - NO EXPERIENCE NEEDED (contract-perm) - #HLE

Salary undisclosed

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Job Scope:
• Answers incoming and outgoing calls in a timely manner and in accordance with the policy.
• Maintains confidentiality of caller and information as directed.
• Directing calls to internal and external stakeholders.
• Updating of contact details and relevant information into the Call Centre Enquiry System.
• Handling and resolving complaints.
• Reporting fault on telecommunication equipment.
• Performs other related duties as assigned or requested.

Requirements:
• Min Nitec/Diploma in any field
• Call Centre experience will be advantageous !!
• Comfortable with making and receiving calls

EA Personnel Name: Esther Lim Suk Hui
EA Personnel No: R1872808
EA License No: 99C4599