Hotel Guest Relationship Executive
$ 2,600 - $ 2,600 / Per Mon
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We are a serviced apartment located in the heart of Singapore, and our employees enjoy working with us because we offer:
- Work-life balanced shift: Only 2 shifts to choose from:
Morning: 7:30 AM to 5:00 PM
Afternoon: 1:00 PM to 10:30 PM
- Supportive work environment
- Training and performance assessments for internal promotion
- Career opportunities to advance in the hospitality industry
Job Responsibilities:
- Handle guest check-ins, check-outs, and maintain accurate booking and payment records.
- Make bookings for guests, provide information on rooms, rates, amenities, and local attractions, and build rapport with guests.
- Collaborate with Reservations, Finance, and Operations teams on manpower and operation planning while managing guest requests.
- Perform general administrative tasks.
Requirements:
- Strong administrative, multitasking, and organizational skills.
- Proven customer service experience.
- Work-life balanced shift: Only 2 shifts to choose from:
Morning: 7:30 AM to 5:00 PM
Afternoon: 1:00 PM to 10:30 PM
- Supportive work environment
- Training and performance assessments for internal promotion
- Career opportunities to advance in the hospitality industry
Job Responsibilities:
- Handle guest check-ins, check-outs, and maintain accurate booking and payment records.
- Make bookings for guests, provide information on rooms, rates, amenities, and local attractions, and build rapport with guests.
- Collaborate with Reservations, Finance, and Operations teams on manpower and operation planning while managing guest requests.
- Perform general administrative tasks.
Requirements:
- Strong administrative, multitasking, and organizational skills.
- Proven customer service experience.
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