G
L1 Support Engineer
$ 2,200 - $ 3,000 / month
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Oversight and management of Operation JIRA support tickets coming in for the system
Leading the handling of support tickets to help resolve issues with users. Driving the patching of data within SQL in the application for ticket resolution
Communicating directly with users to help resolve their issues
Analysing trends on the operations and tickets to come up with insights and action plans for better handling of tickets
Job Type: Contract
Contract length: 12 months
Pay: $2,200.00 - $3,000.00 per month
Schedule:
- Day shift
Work Location: In person
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