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Clinic Executive/ Patient Care Specialist

Salary undisclosed

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Looking for an experienced Patient Care Specialist/Patient Service Assistant

May need to work over-time on some days due to operating theatre schedule. Can claim flexible time off or overtime pay. Usual work hours is Mon-Fri and half day Saturdays. Each month with at least 1 Saturday off.

MAIN DUTIES & RESPONSIBILITIES:

· Register patients

· Follow-up on all marketing leads

· Manage the front desk and handle patient's enquiries, feedback, online reviews

· Follow-up on new cases and their surgical decision

· Preparation of financial counselling and insurance forms

· Listing of operations and booking of hospital/day surgery facilities

· Administrative duties in both Mount Elizabeth Medical Centre and Novena Medical Center

· Payment collection and closure of outstanding invoices

· Mediclaim submission and amendments

· Assist doctor in minor aesthetic procedures

· Assist nurses in pre and post-procedure care of patients

· Handle phone enquiries

Job Type: Full-time

Pay: $3,500.00 - $4,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Weekend availability

Supplemental Pay:

  • 13th month salary
  • Overtime pay
  • Performance bonus

Experience:

  • operating room scrub: 2 years (Preferred)

Work Location: In person

Expected Start Date: 15/02/2025