Clinic Executive/ Patient Care Specialist
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Looking for an experienced Patient Care Specialist/Patient Service Assistant
May need to work over-time on some days due to operating theatre schedule. Can claim flexible time off or overtime pay. Usual work hours is Mon-Fri and half day Saturdays. Each month with at least 1 Saturday off.
MAIN DUTIES & RESPONSIBILITIES:
· Register patients
· Follow-up on all marketing leads
· Manage the front desk and handle patient's enquiries, feedback, online reviews
· Follow-up on new cases and their surgical decision
· Preparation of financial counselling and insurance forms
· Listing of operations and booking of hospital/day surgery facilities
· Administrative duties in both Mount Elizabeth Medical Centre and Novena Medical Center
· Payment collection and closure of outstanding invoices
· Mediclaim submission and amendments
· Assist doctor in minor aesthetic procedures
· Assist nurses in pre and post-procedure care of patients
· Handle phone enquiries
Job Type: Full-time
Pay: $3,500.00 - $4,000.00 per month
Benefits:
- Health insurance
Schedule:
- Weekend availability
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Experience:
- operating room scrub: 2 years (Preferred)
Work Location: In person
Expected Start Date: 15/02/2025