Supervisor, Housekeeping

Manage housekeeping operations - Plan resources and allocate work assignments to team members - Organise work activities for shift commencement and completion - Supervise work performance to ensure cleaning and maintenance are carried out in accordance with organisational procedures and standards - Inspect rooms and public areas to ensure cleanliness level conforms to organisational standards - Monitor turnover of rooms to ensure housekeeping efficiency - Coordinate the maintenance of rooms, public areas and housekeeping equipment - Maintain inventory of housekeeping supplies and equipment Drive service and operational excellence - Resolve guests' concerns and feedback - Propose improvements to enhance operational efficiency and guest experience - Implement innovation, improvement and sustainability plans for continuous improvement Manage operational risks - Monitor team's compliance with organisational and regulatory requirements on hygiene, and workplace safety and health - Identify and monitor signs of potential security threats for appropriate follow-up - Execute response and recovery actions during emergency situations - Implement loss and risk prevention policies and procedures Manage human resources, finance and report management - Generate and interpret operations reports for management reporting - Provide coaching and feedback to improve team performance - Identify training needs and implement training plans to enhance team capabilities - Monitor team performance and provide feedback for improvement

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences-
• Strong advocate of staff volunteerism
• Wellness programmes