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Senior/Executive, Catering Operations

Salary undisclosed

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About us


Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg


Key responsibilities


The Executive is responsible for coordinating, supervising and directing all aspects of the tray assembly area in Catering operations. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce standard operating procedures. The Executive is also responsible for controlling food production times and labour costs.

  • Oversee the operations in Tray Assembly
  • Maintaining the kitchen and surrounding areas in conditions that meet the company standards and health code regulations
  • Monitoring inventory and purchasing supplies and food from approved vendors
  • Audits on par stock on all areas to make sure that all required supplies are ordered and stocked in advance of need.
  • Establish and ensure full compliance to operating controls, SOP’s, policies, procedures and service standards.
  • Drive and place safety and hygiene as key competency within the department
  • Use financial management skills for budgetary and cost control purposes
  • Plan and manage Labor Cost to achieve profitability / justification with productivity output
  • Assure proper communication and represent the company management team
  • Assure proper performance management for all its employees and rectify arising problems or complaints
  • Ensures the objectives and goals of the facility work together to achieve company positioning and success.
  • Builds strong working relationships and communications with employees, HOD's and other departments to ensure maximum operating effectiveness and fulfilment of special event need.
  • Maintain a positive and professional approach with coworkers and customers
  • Respond to audits to ensure continual improvement is achieved.
  • Preparing meals and completing prep support as needed

Key requirements
  • Good Business acumen with strong drive for results.
  • Strong management skill and ability to manage a team towards the accomplishment of goals
  • Comfortable to provide coaching, advice and assistance when required
  • Strong time management skills and ability to manage multiple tasks at once
  • Experience in working with a multicultural team
  • Knowledge of PC applications
  • Management experience in food manufacturing (strongly preferred)
  • Comfortable to work rotating shifts and weekends/public holidays when necessary


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Job Reference: SATS01592