Order Operation Specialist (yearly renewable)

Summary

The ideal candidate will have strong experience in order processing, inventory management, supply chain logistics, as well as familiarity with LC documentation and banking procedures. This position is integral to ensuring smooth coordination between customers, suppliers, and financial institutions.

Key Responsibilities:

Order Management:

• Manage and process customer orders from receipt to delivery, ensuring timely and accurate order fulfillment.
• Coordinate with internal teams (sales, inventory, shipping, etc.) to ensure orders are processed smoothly and within deadlines.
• Track order status and provide updates to clients as needed, proactively addressing any delays or issues.
• Ensure that customer requirements are properly documented and communicated to the relevant teams.
• Maintain and update order management system (OMS) with accurate details.

Supply Chain Planning:

• Collaborate with sales, marketing, and other stakeholders to understand market demand and adjust forecasts accordingly.
• Assist in optimizing stock levels by analyzing sales patterns, historical data, and market trends.
• Prepare demand planning reports, including forecasts, inventory levels, and sales projections.
• Develop and maintain accurate demand forecasts based on historical sales data, market trends, promotional activities, and input from sales and marketing teams.

Letter of Credit (LC) Management:

• Coordinate the preparation and review of Letters of Credit (LCs) for international transactions.
• Work closely with the finance and legal teams to ensure that LC terms and conditions meet the company’s needs and compliance standards.
• Liaise with banks and other financial institutions to issue and amend LCs.
• Ensure all required documents (e.g., commercial invoices, packing lists, certificates of origin) are accurately prepared in line with LC requirements.
• Monitor the progress of LC-related shipments and track payments.
• Resolve any discrepancies or issues related to LC terms and documentation.

Customer & Vendor Coordination:

• Build and maintain relationships with key vendors and customers to ensure smooth communication and successful resolution of any order-related concerns.
• Act as the main point of contact for international clients regarding LC terms, shipment tracking, and order status.

Documentation & Compliance:

• Ensure compliance with international trade regulations and internal policies related to the handling of LCs and trade documentation.
• Maintain accurate records of all orders, shipments, and LC transactions for audit and compliance purposes.

Job Type: Contract
Contract length: 12 months

Pay: $4,000.00 - $5,200.00 per month

Benefits:

• Work from home

Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary

Work Location: In person