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Job Description:
- Provide post-sales installation and technical support to clients.
- Competent in Microsoft Windows Server Operating System, TCP/IP, DNS, and troubleshooting of system issues.
- Analyze requirements and perform network solutioning, planning, installation and setup of network systems.
- Installation and configure cloud services like Microsoft 365, Microsoft Azure, Acronis Cloud and Sophos Cloud Service.
- Provide network operation support, problem isolation, and troubleshooting for network incidents.
Requirements:
- Min. Diploma or Bachelor’s degree in Computer Sciences, Information Technology or a related field preferred.
- Min. 2 year of relevant experience operating in a similar role.
- Required Skill(s): Cisco Networking, Fortinet Firewall, Windows Server, Virtualization.
- Strong foundation in network knowledge.
- Able to work independently and without supervision, and meticulous.
- Strong troubleshooting and analytical skills.
- May be required to provide on-call support.
- Has passion for IT technology, driven and willingness to learn new technologies in a fluid and fast-paced environment.
- Good interpersonal and communication skills to interact effectively at all levels.
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