Epicareer Might not Working Properly
Learn More

E-Commerce Team Lead

Salary undisclosed

Apply on


Original
Simplified
Job Descriptions:

• Optimize product listings to drive sales and improve visibility on platforms like Shopee, Shopify and Lazada.

• Monitor performance metrics (ROI) and run promotions to boost sales and visibility.

• Assist in pricing strategies, product launches, and promotional activities.

• Track campaign performance and ROI, making adjustments to improve conversion rates and sales.

• Manage and constantly improve on the development and implementation of all e-commerce sites managed by the Company, including own e-commerce, marketplaces and 3rd-party retailer sites.

• Responsible for the maintenance and submission of product and promotion listings in Online Website platform

• Handle customers’ communications via phone, email, social media and other means

• Handle customer enquires, feedback and returns, and perform service recoveries.

• Check and tally the physical stock to ensure stock inventory accuracy, address any shortages or discrepancies

• Handle goods returns and stock adjustments. Perform annual stock take and regular stock counts

Job Requirements:

• At least 5 years of proven experience in related field

• Prior experience in ecommerce or digital marketing strategist is a plus

• Familiarity with digital marketing tools like Google Analytics, Google Ads, Facebook Ads, email marketing platforms, and SEO/SEM tools.

• Proficient in Woocommerce, Shopify, Wordpress