Captain Waiter / Waitress
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Roles & Responsibilities
As a Senior Captain at Ushiyama Yakiniku, you are not just a leader but an ambassador of our brand’s excellence and passion for Japanese food. You will plat a pivotal role in creating seamless and extraordinary dinning experience for our guests while inspiring and guiding the service team to achieve peak performance.
Job Description
- Monitors food and beverage services to ensure excellence customer service and is expected to suggest areas for continuous improvement within the team.
- Always greet and welcome guests promptly in a warm and friendly manner.
- Always thank and give fond farewell to guests conveying anticipation for their next visit.
- Manage table assignment, reservations and service flows.
- Projecting a courteous and professional image
- Handle guest feedback and operational issues professionally.
- Ensure that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
- Well-groomed and have a pleasant disposition
- Any other duties related to food and beverage service assigned by the manager.
Requirement
Relevant experience will be an advantage
Ability to work independently and in a team
Willing to work in a fast-paced environment
6 days work week
Able to speak English
Friendly and willing to learn.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Afternoon, Evening
- Tuesday: Afternoon, Evening
- Wednesday: Afternoon, Evening
- Thursday: Afternoon, Evening
- Friday: Afternoon, Evening
- Saturday: Afternoon, Evening
- Sunday: Afternoon, Evening
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 15 January 2025
- Expected salary: $2,800 - $3,500 per month