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Easy Shortlist Customer Service (Banking Call Centre, Fresh Diploma )

$ 2,600 - $ 2,600 / Per Mon

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Location: Ang Mo Kio / Queenstown

Working Hours: Mon to Fri (8.30am - 5.30pm)

Salary: $2,200 - $3,300 / Month

Duties:

Assist on inbound and outbound calls
To deliver personalized and high-standard professional service to customers on related enquiries
Attend to customers’ feedback or complaints and escalate complex cases to Department Officer
Track customer interactions accurately within CRM to keep track of customers’ enquiries and history
Support manager in ongoing projects and ad hoc daily administrative work

Requirements:

Minimum N levels / A levels / Diploma
Prior experience in call center / telemarketing / customer service
Good verbal and written communication skills in English

To Apply
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