Customer Care Officer | Up to $2500 | East Area | Immediate hire
$ 2,000 - $ 2,000 / Per Mon
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Responsibilities:
Answer inbound calls and provide information pertaining to queries, complaints & feedbacks.
Manage & resolve customer’s complaints & feedback.
Channel feedback and inquiries swiftly to drive service improvements.
Assist in problem solving and/or follow-up cases, where necessary.
Requirements :
Strong communication skills, both verbal and written
Customer-focused with a genuine passion for helping people
Basic computer proficiency
Prior call centre experience in healthcare would be an advantage.
Answer inbound calls and provide information pertaining to queries, complaints & feedbacks.
Manage & resolve customer’s complaints & feedback.
Channel feedback and inquiries swiftly to drive service improvements.
Assist in problem solving and/or follow-up cases, where necessary.
Requirements :
Strong communication skills, both verbal and written
Customer-focused with a genuine passion for helping people
Basic computer proficiency
Prior call centre experience in healthcare would be an advantage.
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