Training Manager TMTI APAC

Primary Objectives

As a member of the Abbott Structural Heart Global Training Team, the APAC Training Manager will play a key role in implementing comprehensive training programs for both internal employees and external physician customers across Asia Pacific. The primary focus will be the delivery of onboarding training for newly hired clinical field representatives as well as responsibility for a cadence of educational programs targeting different physician customers for our Transcatheter Mitral and Tricuspid Repair portfolio. The geographic scope for the role covers all of APAC including Japan, China, EMAK and Australia/NZ.

The training manager will also proactively assess the work of technical support and sales teams across the region on a regular basis to ensure compliance in line with standard operating procedures.

In addition to that the training manager will drive adherence to our training documentation obligations.

Major responsibilities

• Deliver new hire trainings.
• Plan and execute professional education events for interventional cardiologists and echocardiographers interested in TMTI.
• Facilitate new account start up training and re-training where needed.
• Implement internal staff training development programs with clear objectives and tracking.
• Collaborate with the commercial team to align on priorities and strategic messaging
• Maintain a professional and credible image with key physicians, consultants, and co-workers.
• Ensure compliance in performing the training as required by the training SOP
• Conduct systematic monthly tracking of program performance and trainee progress
• Ensure proper documentation of all internal and external training activities on our online training documentation system.

Requirements

• Highly developed education and communication skills.
• Ability to explain complex concepts to different stakeholders.
• Strong English (spoken and written) is a must, ability to communicate in Mandarin or Japanese would be a big plus.
• Proven ability to influence in a diverse, multicultural environment.
• Thorough working knowledge of the medical device industry.
• Ability to travel extensively (30%-50%).
• Clinical expertise in Structural Heart pathologies and transcatheter therapies
• Background in echocardiography would be a big advantage.
• Ability to interface with customers and key opinion leaders
• Strong strategic, analytical and conceptual capabilities
• Results and performance driven
• Background in clinical training.
• Minimum of three years of direct sales and/or marketing experience in the cardiovascular space, preferably in TMTI
• Event management/project management skills

Specific Requirements

Incumbent will be required to comply with all applicable laws and Abbott internal procedures when being present in a Cath Lab. Such rule includes wearing certain health and safety protection devices, e.g., lead apron/jacket