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Customer Service Officer [ Bedok | 5 Days |6-months / Up to $2100 ] - RRAL

$ 1,800 - $ 1,800 / Per Mon

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Job Highlights:

Transport allowance + completion bonus + OT pay!
Dental & medical benefits
Up to $2100 basic salary
5 days work week: MON – FRI [9am – 5pm]

Job Responsibilities:

Monitor customer service inquiries, requests and feedback with both customers and internal teams
Regularly review and enhance operational processes
Provide professional service to both customers & stakeholders through communication channels
Make proactive outbound calls to customers as needed
Effectively resolve complex and escalated customer issues
Adhere to customer service handling targets, as defined by Key Performance indicator (KPI)
Demonstrate the ability to work effectively under pressure & manage customer expectations effectively

Job Requirements:

Able to commit at least 6 months
Comfortable with 1-2 hours OT on weekdays
Proficient in computer skills
Customer-centric with a strong focus on understanding & meeting customer needs & expectations



If you are keen to explore this career opportunity, kindly send a copy of your resume to [email protected] / Whatsapp +65 96273993 or simply click the button to APPLY NOW!

We regret to inform that only shortlisted applicants will be notified.

Chan Ku Ci - R22111446
EA License No: 16C8261