Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...
I

Customer Service Admin

Salary undisclosed
Original
Simplified

Roles & Responsibilities

Job Description:

  • Customer Enquiries & Management: Handle customer inquiries promptly and professionally across various channels, ensuring a seamless experience.

  • Centre Management: Oversee the cleanliness and organization of the centre, manage customer flow, and ensure a positive experience for everyone.

  • Instructor Coordination: Liaise with instructors to manage bookings and ensure smooth scheduling of classes.

  • Customer Relationship Management: Build and maintain strong relationships with customers through digital mediums such as email, chat, and social media platforms.

  • Sales Generation & Follow-Up:Support sales initiatives by following up on trial bookings, encouraging renewals, and achieving sales targets.

Requirements:

  • Proven experience in customer service, preferably in a service-oriented or educational environment.

  • Strong interpersonal and communication skills, with the ability to handle customer interactions empathetically and efficiently.

  • Organizational skills to manage bookings, schedules, and centre operations effectively.

  • Proficiency in digital communication tools and CRM systems.

  • Sales-oriented mindset with the ability to promote services and drive renewals.

  • Availability to work on at least one weekend day as part of a 5-day work week.

  • Team player with a proactive approach to problem-solving and multitasking.

  • Able to communicate in mandarin for mandarin speaking customers.

Why Join Us?

  • Be part of a passionate team focused on creating memorable customer experiences.

  • Opportunity to grow your skills and career in a supportive environment.

  • Work in a dynamic and engaging workplace with a focus on customer satisfaction.


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning, Afternoon
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected start date for role: 01 February 2025
  • Expected salary: $2,200 - $2,800 per month
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