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Jobs or company...
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Ecommerce Marketing Manager

Salary undisclosed

Apply on

IndeedSG

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

NO FOREIGNERS QUOTA

YOU ARE EXPECTED TO WORK WITH CUSTOMERS WITH DOGS

Job Description:

The e-Commerce Executive will be responsible for the online and offline retail presence of our dog bakery business. You will report directly to the Business Manager. This role requires prompt, customer-centric, and hands-on execution. The ideal candidate will have experience in e-commerce, with a strong passion for pets and the pet industry.

Key Responsibilities:

  • Customer service: replying customers on whatsapp business during operating hours
  • Manage online Sales Channels: upload new and maintain existing products
  • Order Management & Processing: send reminders, make order changes, put in new orders, complete orders, schedule order deliveries
  • Stock-take inventory
  • Pack orders for pickup and deliveries
  • Schedule pickup & deliveries and attend to them
  • Pre- and Post-sales service

Requirements:

  • Diploma
  • 1-2 years of experience in customer service, sales, or e-commerce, preferably in the food or pet industry.
  • Proven track record of successful sales campaigns and sales growth.
  • Strong understanding of e-commerce platforms like woocommerce, Shopee and Lazada.
  • Excellent communication, negotiation, and customer service.
  • Expected to be able to use software like Canva and ChatGPT.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Passion for pets and knowledge of the pet industry is highly desirable.

Job Type: Part-time

Pay: From $12.00 per hour

Expected hours: No less than 20 per week

Benefits:

  • Flexible schedule
  • Work from home

Schedule:

  • Day shift
  • Weekend availability

Supplemental Pay:

  • Commission pay
  • Overtime pay

Education:

  • GCE 'A' Level or equivalent (Required)

Experience:

  • Customer service: 1 year (Required)
  • E-commerce: 1 year (Preferred)

Willingness to travel:

  • 75% (Required)

Work Location: In person

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