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Executive - Operations

Salary undisclosed

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Job Function

Warehouse & Cold Chain Management

Job Summary

The Executive - Operations is responsible for developing and executing the operational policies, standards and procedures for the warehouse. He/She monitors and optimizes storage and utilization levels; making data-driven decisions to improve productivity and efficiency of the warehouse.
Analytical and logical, he/she is required to explore solutions and analyse the feasibility of plans. He/She is also expected to co-ordinate closely with internal and external stakeholders to implement processes and technologies, and to assist in the management of the warehouse operations department.

Job Responsibilities/Key Tasks(External)


Business Administration Operations
  • Manage stakeholders to monitor completion of requirements and activities
  • Participate in value-based culture and a culture of accountability in the organisation
  • Adhere to organisation’s governance, compliance issues and reporting processes
  • Adhere to organisation’s data governance and protection processes
  • Lead teams in the workplace
  • Review allocation of resources in support of different business activities
  • Optimise use of allocated resources
  • Coordinate operational policies, standards and procedures
  • Execute risk mitigation plans

Business Process/Continuous Improvement
  • Analyse risks associated with different approaches of process changes
  • Engage senior management for buy-in to implement solutions identified
  • Execute business processes improvement solutions
  • Adhere to corporate social responsibility policies for logistics operations
  • Develop measures using quality management knowledge to enhance quality standards

Safety and Health
  • Manage WSH activities to ensure department's compliance to requirements
  • Perform safety and health risk assessment
  • Coordinate corrective actions to address areas of non-conformance to WSH standards
  • Address WSH risks from assessment reports to determine hazards
  • Manage WSH solutioning discussions around suggestions to improve existing processes

Technology Application
  • Review areas in logistics operations where technology can enhance processes

Sales and Customer Service
  • Manage key accounts through maintaining close contact with stakeholders
  • Communicate with key account managers to identify new businesses and grow relationships that assist in revenue generation within assigned verticals
  • Plan delivery of logistics products and services that meet customer requirements
  • Monitor lapses in delivery of logistics services to customers

Transportation Operations
  • Coordinate overall transportation operations
  • Review application of integrated logistics solutions and business management principles to improve overall transport plan

Warehousing, Cargo and Material Handling
  • Execute warehouse operations performance goals using quality management knowledge
  • Develop warehouse planning methods, warehouse storage, layout and material handling equipment (MHE)plans
  • Develop warehouse security plans
  • Manage re-location of warehouses
  • Manage cargo documentation process according to industry standards or sector requirements
  • Develop operational improvements based on performance measures
  • Develop methods and techniques to better manage dangerous goods and hazardous materials
  • Develop methods and techniques to manage time and temperature-sensitive cargo
  • Develop cargo consolidation solutions to optimise space, cost and efficiency

Job Requirements

  • Basic knowledge of SAP/Warehouse Management System (WMS)/Supply Chain Software/Enterprise Resource Planning (ERP) Systems
  • Proficiency in basic Microsoft (MS) Office/Power Platform Applications

Professional Qualifications & Relevant Experience

  • Degree/Diploma in Business/Logistics/Supply Chain or equivalent certifications
  • 1-3 years of relevant working experience in Warehouse Operations/Vendor Management