Application Support Engineer
$ 3,000 - $ 3,000 / Per Mon
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Work with users and IT members on a routine basis to troubleshoot reported problems pertaining to application software.
Identify, log and resolve technical problems of the scope (Incident Management)
Respond to site to troubleshoot, diagnose and rectify faults.
Liaise and coordinate the recovery of systems.
Identify potential changes and system improvements for consideration and implementation
Create, maintain, and distribute reports of progress to service delivery manager.
Gather, analyze and assess the client's business requirements and processes evaluate the viability and feasibility of implementing them (including operational and security policies and requirements) and also possible improvements.
Conduct system functionality testing and work with users user acceptance testing to verify that client requirements are incorporated into the system design
Support multiple application systems.
Identify the cause, design, or develop an approach for resolution.
Communicate and interface with vendors and customers.
Generate reports and write documentation, e.g. maintenance guide, operation manuals
Requirements
Degree / Diploma in Information Technology
Min 3 years of experience with enterprise scale Linux and Windows administration
Familiar with MySQL, Oracle, and other database servers
Hands-On experience of .Net framework and Web Services
Scripting: Windows PowerShell, Unix Scripting will be added advantage
Able to work well within team and willing to learn
Good grasp of emerging technology trends
Start-up focused with an upbeat and enthusiastic attitude
Please send your detailed resume in MS Word format to [email protected] with:
Education Level
Working experiences
Each employment background
Reason for leaving each employment
Last drawn salary
Expected salary
Date of availability
EA Personnel Name: Bernadette Koh
EA Personnel No: R1877924
EA License No: 90C4037
Identify, log and resolve technical problems of the scope (Incident Management)
Respond to site to troubleshoot, diagnose and rectify faults.
Liaise and coordinate the recovery of systems.
Identify potential changes and system improvements for consideration and implementation
Create, maintain, and distribute reports of progress to service delivery manager.
Gather, analyze and assess the client's business requirements and processes evaluate the viability and feasibility of implementing them (including operational and security policies and requirements) and also possible improvements.
Conduct system functionality testing and work with users user acceptance testing to verify that client requirements are incorporated into the system design
Support multiple application systems.
Identify the cause, design, or develop an approach for resolution.
Communicate and interface with vendors and customers.
Generate reports and write documentation, e.g. maintenance guide, operation manuals
Requirements
Degree / Diploma in Information Technology
Min 3 years of experience with enterprise scale Linux and Windows administration
Familiar with MySQL, Oracle, and other database servers
Hands-On experience of .Net framework and Web Services
Scripting: Windows PowerShell, Unix Scripting will be added advantage
Able to work well within team and willing to learn
Good grasp of emerging technology trends
Start-up focused with an upbeat and enthusiastic attitude
Please send your detailed resume in MS Word format to [email protected] with:
Education Level
Working experiences
Each employment background
Reason for leaving each employment
Last drawn salary
Expected salary
Date of availability
EA Personnel Name: Bernadette Koh
EA Personnel No: R1877924
EA License No: 90C4037
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