Guest Service Assistant (Bellman)
$ 1,800 - $ 1,800 / Per Mon
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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
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Responsibilities
This position will ensure efficient and courteous services in baggage handling, transport assistance, and general enquiries.
Work closely with the Assistant Manager and provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquires.
Liaise closely with Concierge, Reception and Bell Counter on guests' arrival and departure.
Establish contacts with house guests / long staying guests and renders assistance when necessary.
Make courtesy calls to guests.
To be well versed and updated on all tourists related information.
Requisite and keep stock of promotional materials for daily operations.
Undertake any other duties as may be assigned by his/her superiors diligently and professionally.
Requirements
O-Level or equivalent
Willing to perform rotating shifts
Positive attitude with outgoing personality and good communication skills
This position will ensure efficient and courteous services in baggage handling, transport assistance, and general enquiries.
Work closely with the Assistant Manager and provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquires.
Liaise closely with Concierge, Reception and Bell Counter on guests' arrival and departure.
Establish contacts with house guests / long staying guests and renders assistance when necessary.
Make courtesy calls to guests.
To be well versed and updated on all tourists related information.
Requisite and keep stock of promotional materials for daily operations.
Undertake any other duties as may be assigned by his/her superiors diligently and professionally.
Requirements
O-Level or equivalent
Willing to perform rotating shifts
Positive attitude with outgoing personality and good communication skills
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