Customer Service Assistant
Salary undisclosed
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About the Company
Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.
Mission & Vision: Driving Progress
- Mission: Redefine car buying, nurturing long-term relationships, and ownership.
- Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.
Core Values: Our Pillars
- People-Centric: Elevating customer experiences, empowering staff.
- Transparent & Genuine: Delivering clear, systemic information.
- Ethical Excellence: Upholding the highest ethical standards.
Responsibilities:
- Serve as main liaison between customers and service team.
- Manage queue system, greeting customers professionally and ensuring a seamless service experience.
- Complete and maintain accurate records via job sheets.
Skills Required:
- Minimum 1 year of working experience in customer service or related fields.
- Prior working experience in the automotive experience would be advantageous.
Other Requirements:
- Possess strong interpersonal and communication skills.
- Service oriented with a passion for customer service.
- Patient and empathic.
Job Type: Full-time
Pay: $2,000.00 - $2,500.00 per month
Benefits:
- Dental insurance
- Health insurance
- Parental leave
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Commission pay
- Performance bonus
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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