Restaurant Manager

Job Description:

• Maintain effective communications with relevant personnel at all levels.
• Identify and delegate responsibilities to staff to ensure objectives are met through excellent service.
• To ensure utilization of resources to maximize performance in outlets.
• Handle guest and staff complaints in a courteous and effective manner
• Responsible for performance management system in the outlet
• Responsible for advising staff on monthly departmental targets.
• Maintain and update SOPs.
• Oversee the overall operational activities of the outlet.
• Handle guest and staff complaints in a courteous and effective manner
• Exceed standards in safety and cleanliness through management of restaurant.
• Manage Food & Beverage operations while promoting company’s culture and value. *
• Lead, train and develop staff in outlet to maximise performance.
• Ensure that service team adheres and comply to company’s policies and procedures.
• Manage administrational duties such as keeping track of absenteeism and medical leaves of staff (in PAYBOY).
• Reviewing operational challenges to identify issues obstructing performance.
• Monitor and maintain the operating systems of the outlet.
• To maintain a sound knowledge of the menu and presentation standards for food and drinks.
• Monitor budget to control expenses in the outlet.
• Ensuring that the handover, closing and opening procedures are completed in each shift.
• Provide cost reduction strategies to manage the outlet’s expenditure.
• To prepare and oversee duty rosters.
• Ensure that there is sufficient petty cash in the outlet.
• Ensure all operational activities adhere to relevant legislations, health and safety regulations and licencing
• Carry out any other duties as per Area Manager (F&B) / Director (Singapore), F&B
• Managing ERP related tasks and responsibilities as required in the role.

Job Requirements:

• Interest in wine & service would be an added advantage
• Prior experience in Food & Beverage is required (Minimum 5 years)
• Able to use and manage outlet’s operating system
• Leadership skills
• Attention to detail and able to lead a team
• Able to execute, check / control procedure to detect inconsistencies in check handling and/or ordering
• Able to conduct inventories
• Able to give specific instructions and executed tasks as assigned
• Able to settle any guest transaction via Food & Beverage Operational System (POS)