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E-Commerce Support Executive | Retail | Up $2.9K | AMK

$ 2,900 - $ 2,900 / Per Mon

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified
up to $2,900, 12 Months Contract
Location: Ang Mo Kio, Singapore
Mon - Fri, 8.30am - 6pm

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The Opportunity:



Client: Government-Operated Management
Location: Serangoon
Salary: Up to $2,900 (Basic)
Working Hours: Monday - Friday, 8:30 AM - 6:00 PM


Job Responsibilities:


Manage inventory for all e-shop portals, including virtual inventory processes during presales and major launches.
Validate daily online fraud reports and perform document verifications.
Handle escalations and coordinate with relevant departments to resolve customer-related issues.
Monitor and highlight trending incidents on e-commerce platforms, ensuring all cases are resolved and properly logged in the system.
Conduct manual callbacks to customers and follow up on orders arising from online sales issues.
Perform manual interventions for order-related issues, such as stuck orders, failed transactions, and rejections.


Job Requirements:



Minimum GCE "O" / "A" Levels or Diploma.
Strong interpersonal and communication skills.
Patient, proactive, and a good team player.
On-the-job training will be provided.


Next Step:



Submit your updated resume, including current salary details (breakdown: base, incentives, etc.) and expected salary.
Click 'Apply Here' to submit your application.
Only shortlisted candidates will be notified.


Jason Ng
Direct Line: 6697 7967
EA License No: 91C2918
Personnel Registration Number: R23113333