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Warehouse Customer Service

Salary undisclosed


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  • Attend to customers inquiries on all service features and ensure proficiency in service features.

  • Export and import (Air & Sea) document processing.

  • Arrange Courier Services with forwarders.

  • Arrange booking with FCL and LCL carrier.

  • Assign transhipment into export leg consol file in the SAP system.

  • Arrange for trucking and loading of container with CFS operator.

  • Ensure that all hazardous cargo arrangements and procedures are in accordance with company policy.

  • Issuance of BL and shipping certificates as needed.

  • Adherence to all destinations' SOPs

  • Compliance with irregularity handling procedures with the origin and destinations.

  • Ensure that shipment costs are correctly accrued in SAP. Verify vendor/intercompany invoices and file disputes for any that are incorrect.

  • Ensure shipment timely invoicing in accordance with company KPIs.

  • Ensure that files are checked, updated, closed, and archived accurately within the defined KPIs.

  • Back up for other team members as when necessary

  • Any other job-related tasks assigned by the superior

  • Candidate must be wiling to work at 2 Tuas South Link 1, Singapore 636904


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning
    • Tuesday: Morning
    • Wednesday: Morning
    • Thursday: Morning
    • Friday: Morning
    • Saturday: Morning
  • 2-3 years of relevant work experience required for this role
  • Work visa can be provided for this role
  • Expected salary: $1,800 - $3,200 per month