Customer Support Assistant
$ 2,390 - $ 2,390 / Per Mon
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Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
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Roles & Responsibilities
To attend to incoming calls and dispatching calls to Field personnel.
To assist Field personnel with building specification / location and other information that is available under the dispatch system.
To monitor and close the calls based on the feedback / reports from the Field personnel.
To collect and summarize reports for Call Center Controller.
Job Requirement
Minimum GCE 'N' level and above.
Prior working experience in a call center environment will have an added advantage.
Able to work on rotating shift, weekends and public holidays.
Good phone etiquette and communication skills.
To attend to incoming calls and dispatching calls to Field personnel.
To assist Field personnel with building specification / location and other information that is available under the dispatch system.
To monitor and close the calls based on the feedback / reports from the Field personnel.
To collect and summarize reports for Call Center Controller.
Job Requirement
Minimum GCE 'N' level and above.
Prior working experience in a call center environment will have an added advantage.
Able to work on rotating shift, weekends and public holidays.
Good phone etiquette and communication skills.
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