Admin Assistant

Position Overview:

As an Admin Assistant with Duxton Immigration, you will serve as the main point of contact for potential customers. Your primary responsibilities will include educating them about our service offerings, answering their questions, and assisting in converting inquiries into sales. You will work closely with our specialists to ensure a smooth registration and onboarding process. Your organisational skills, proficiency in Microsoft Office, and proactive approach will play a key role in boosting sales and improving the customer experience.

Key Responsibilities:

• Handle administrative tasks using Microsoft Office software.
• Gain in-depth knowledge of services provided by Duxton Immigration.
• Understand customer needs and recommend appropriate services that align with their goals.
• Engage with customers through both in-person and online channels, addressing inquiries and helping to finalize sales.
• Work alongside the Specialists to ensure a streamlined registration and onboarding procedure.
• Gather and review customer feedback to enhance sales efforts and the overall customer experience.
• Maintain and update customer databases and analyze sales data for administrative purposes.
• Perform additional tasks as directed by the Specialists.

Job Types: Part-time, Permanent

Pay: $12.00 - $18.00 per hour

Expected hours: 25 per week

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay

Work Location: In person