3567 - Customer Service Executive [Retail]
$ 3,000 - $ 3,000 / month
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- 5 Working Days
- 830am - 530pm
- Up to $3000
- Island-Wide
Job Description:
- Handling of general customers’ enquiries and feedback through the various channels (e.g. Emails, Phone calls and social media).
- Provide knowledgeable reply to questions related to product, pricing and stock availability.
- Resolve customers' complaints in accordance with company's policies.
- Follow up with respective departments on status of solutions to customers' request and complaint.
- Maintain accurate records of customer interactions.
- Review and compile compliments and complaints report.
- Presentation of Monthly Customer Service / Loss Prevention Report.
- Undertake / support company events.
Requirements:
- Minimum Diploma in any discipline.
- Preferably with 2 to 3 years of customer service experience in service environment.
- Knowledge of SAP and Case Trust is an advantage.
Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.
Jennifer Tay
R22111564
The HR Ecology Pte Ltd
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