Admin Assistant
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Responsibilities
Orders / Goods Returns Processing
Process Purchase Orders from customer’s portal, email, fax, WhatsApp & phone call
Sync orders from salesman devices for General Trade customers
Generate Summary Picking list and forward to Warehouse
Generate Delivery Order (DO) for Delivery / Collection on Samples, ECR Pallets etc.
Generate Goods Return note (GRN) for all Trade Customers
Administrative
Generate customers Statement of Accounts (SOA) and send to customers via email, fax and print out hard copy for salesman
Creation of New Customer Account, Update Customer Status and Account Closures in the system
Scan & email all Customers Purchase Order received to Brand Managers
Printing of Carton / Product Barcode labels
Any other office admin duties assigned by the Management
Operation & Delivery
Answer incoming calls and attending customer complaints and enquiries.
Attending door step queries and receiving of incoming parcel and guest
Generate Daily Delivery Summary report
Booking of Truck from Transporter for NTUC, CMM, DFI, Amazon & PandaMart Delivery
Booking of Delivery schedule (Online) & Loading Bay reservation for JEM, Jewel, MBS etc
Assist driver on issues encounter during the delivery
Coordinate with Warehouse staff on stocks status and amend the invoice accordingly
Goods on out-of-stock status, update customers upon order received via email / call and Salesman via WhatsApp in the group chat
Requirements
Min. qualifications 'O' level and above
Min. 2 yrs administrative experience is required
Proficient in Microsoft Office
Strong organizational and multitasking skills
Proactive and able to work independently & as a team player
Excellent communication and interpersonal skills
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning
- Tuesday: Morning
- Wednesday: Morning
- Thursday: Morning
- Friday: Morning
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $2,100 - $2,500 per month