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Admin Assistant

Salary undisclosed


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Simplified

Responsibilities

Orders / Goods Returns Processing

  • Process Purchase Orders from customer’s portal, email, fax, WhatsApp & phone call

  • Sync orders from salesman devices for General Trade customers

  • Generate Summary Picking list and forward to Warehouse

  • Generate Delivery Order (DO) for Delivery / Collection on Samples, ECR Pallets etc.

  • Generate Goods Return note (GRN) for all Trade Customers

Administrative

  • Generate customers Statement of Accounts (SOA) and send to customers via email, fax and print out hard copy for salesman

  • Creation of New Customer Account, Update Customer Status and Account Closures in the system

  • Scan & email all Customers Purchase Order received to Brand Managers

  • Printing of Carton / Product Barcode labels

  • Any other office admin duties assigned by the Management

Operation & Delivery

  • Answer incoming calls and attending customer complaints and enquiries.

  • Attending door step queries and receiving of incoming parcel and guest

  • Generate Daily Delivery Summary report

  • Booking of Truck from Transporter for NTUC, CMM, DFI, Amazon & PandaMart Delivery

  • Booking of Delivery schedule (Online) & Loading Bay reservation for JEM, Jewel, MBS etc

  • Assist driver on issues encounter during the delivery

  • Coordinate with Warehouse staff on stocks status and amend the invoice accordingly

  • Goods on out-of-stock status, update customers upon order received via email / call and Salesman via WhatsApp in the group chat

Requirements

  • Min. qualifications 'O' level and above

  • Min. 2 yrs administrative experience is required

  • Proficient in Microsoft Office

  • Strong organizational and multitasking skills

  • Proactive and able to work independently & as a team player

  • Excellent communication and interpersonal skills


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning
    • Tuesday: Morning
    • Wednesday: Morning
    • Thursday: Morning
    • Friday: Morning
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,100 - $2,500 per month