Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

IT Service Delivery Manager

  • Full Time, onsite
  • Ambition Group Singapore Pte. Ltd. (SG)
  • West Coast, Singapore
$ 7,500 - $ 8,500 / Per Mon

Apply on

JobStreetSG
Original
Simplified

Key Responsibilities:

  • Technical Support & SLA Management: Provide technical support for hardware and software, ensuring adherence to SLAs for timely response and service quality.
  • Proactive Troubleshooting: Identify and resolve technical issues, escalating complex problems to senior specialists when necessary.
  • System Health Monitoring: Conduct daily system health checks to ensure uptime aligns with contractual requirements.
  • Root Cause Analysis: Assist with root cause analysis for customer-reported issues, working closely with internal teams.
  • Process Adherence: Follow change, configuration, and release management protocols to maintain software quality before release.
  • Customer Engagement: Maintain clear communication with customers on planned work, service updates, and potential risks.
  • Reporting: Prepare monthly service reports to keep stakeholders updated on system performance and progress.
  • Knowledge Sharing: Contribute to knowledge base development in tools such as Confluence and Jira.

What You’ll Bring:

  • Service-Oriented Mindset: You understand that service delivery is not just about fixing issues—it’s about making systems work seamlessly, ensuring stakeholders trust in the technology.
  • Strong Communication: You'll be the bridge between the technical team and the client, ensuring that technical jargon translates into meaningful business impact.

Required Skills:

  • Degree in IT, Computer Science, Software Engineering, or a related field is preferred. Candidates with an Electrical & Electronics background and relevant experience are also encouraged to apply.
  • Minimum 5 years of experience in IT and hardware technical support, ideally within an ITIL framework.
  • Strong troubleshooting skills across both hardware and software platforms.
  • Experience managing IT components and warranties.
  • Background in software management is a plus.
  • Demonstrated success in managing SLAs and customer service relationships.
Similar Jobs