Telesales (Insurance) BCP, PGI and HI

Job Scope:

• Achieve sales target KPIs, call quality and operational standards;
• Identify opportunities for cross-selling and up-selling;
• Handle and follow up with customer enquiries with confidence;
• Convert leads provided by the bank to sales through telemarketing activities;
• Ensure calls are conducted with full adherence to regulations and in line with Quality Assurance standards;
• Liaise with internal departments on policy fulfillment;
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Minimum GCE ‘O’ Level / Diploma
• Relevant insurance certifications such as BCP, PGI and HI will be preferred
• Prior experience in the insurance industry will be advantageous
• Confident communicator with excellent verbal and written skills
• Comfortable with outbound calls and stakeholder interactions
• Strong persuasion and negotiation skills
• Independent, organized, and positive worker with excellent interpersonal skills
• Good team player with ability to multitask and meets high service standards;
• Proficient in Microsoft office and able to mulit-task to efficiently reply to enquiries
• Meticulous in documentation and fulfillment work

Interested? Please contact via
Whatsapp: wa.me/6581579715
Telegram: @varicklee

We regret that only shortlisted candidates will be contacted

Varick Lee | R2197221
RecruitFirst Pte Ltd | EA. 13C6342