Course Coordinator (Up to $3,500)
$ 2,800 - $ 2,800 / Per Mon
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Location: West Coast OR Paya Lebar
Working hours: 9am to 6pm (3 weekdays & 2 weekends) (2 weekday + PH off)
Salary: Up to $3500 per month + quarterly / annual bonus
Responsibilities
Be a key player in the customer acquisition team to onboard new parents to the company's community
Share the company's vision and recommend suitable coding programs for students
Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
Maintain customer relationships and build a strong the company's community.
Act as parents’ advocate and manage relationships with them
Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
Work with the teaching team to assess the students and follow up with parents for conversion
Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
Ensure that all customer information is properly documented and updated in the CRM system
Other ad hoc duties assigned
Requirements
Minimum Diploma / Degree in any field
Prior customer service experience is a plus
No experience needed as training will be provided
Willing to work on full weekends (Sat + Sun)
Jessica Nguyen Huynh Thanh Truc
Recruiter (R23113787)
EA License No. 99C4599
Working hours: 9am to 6pm (3 weekdays & 2 weekends) (2 weekday + PH off)
Salary: Up to $3500 per month + quarterly / annual bonus
Responsibilities
Be a key player in the customer acquisition team to onboard new parents to the company's community
Share the company's vision and recommend suitable coding programs for students
Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
Maintain customer relationships and build a strong the company's community.
Act as parents’ advocate and manage relationships with them
Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
Work with the teaching team to assess the students and follow up with parents for conversion
Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
Ensure that all customer information is properly documented and updated in the CRM system
Other ad hoc duties assigned
Requirements
Minimum Diploma / Degree in any field
Prior customer service experience is a plus
No experience needed as training will be provided
Willing to work on full weekends (Sat + Sun)
Jessica Nguyen Huynh Thanh Truc
Recruiter (R23113787)
EA License No. 99C4599
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